Terms & Conditions
Introduction
Welcome to Paxoona. These Terms and Conditions ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "you," or "your") and Paxoona ("Company," "we," "us," or "our"), a portfolio and creative agency operating at https://paxoona.com ("Website"), with its principal place of business at Kolkata, West Bengal, India.
These Terms govern your access to and use of our Website, including all content, features, services, tools, communications, and any other functionalities offered through or in connection with the Website, whether as a guest or a registered user.
Please read these Terms carefully before using our Website. By accessing, browsing, or otherwise using the Website, you represent that you have read, understood, and agree to be bound by these Terms in their entirety, including any future modifications. If you do not agree with any part of these Terms, you must immediately cease use of the Website.
Acceptance of Terms
By accessing or using the Website in any manner — including visiting any page, submitting a contact form, subscribing to our newsletter, posting a comment, or engaging with any content — you explicitly accept and agree to be bound by these Terms and Conditions, our Privacy Policy, and any other policies or guidelines referenced herein.
Your continued use of the Website following the posting of any changes to these Terms constitutes acceptance of those changes. If you are using the Website on behalf of an organisation or entity, you represent and warrant that you have the authority to bind that organisation to these Terms.
We reserve the right to modify these Terms at any time without prior individual notice. Material changes will be indicated by an updated "Effective Date" at the top of this page. It is your responsibility to review these Terms periodically.
Definitions
For the purposes of these Terms and Conditions, the following definitions apply:
- "Website" refers to https://paxoona.com and all associated subdomains, pages, and digital properties operated by Paxoona.
- "Services" refers to all portfolio showcasing, creative agency services, design and development work, consultations, newsletter content, and any other offerings made available through the Website.
- "User" / "You" means any individual or entity who accesses, browses, or uses the Website in any manner.
- "Content" means all text, images, graphics, logos, videos, audio, code, data, design work, case studies, portfolio pieces, and any other materials available on or through the Website.
- "User-Generated Content (UGC)" means any content — including comments, messages, or submissions — that a User creates, posts, or transmits through the Website.
- "Intellectual Property" refers to all copyrights, trademarks, patents, trade secrets, design rights, moral rights, and other proprietary rights owned by or licensed to Paxoona.
- "Third-Party Services" means external websites, platforms, tools, or services not owned or controlled by Paxoona but linked to or integrated with the Website.
- "AI Tools" refers to any artificial intelligence-powered features, chatbots, automated content systems, or recommendation engines used on or in connection with the Website.
- "Prohibited Activities" means any use of the Website or its Content that violates these Terms, applicable law, or the rights of any third party.
- "Governing Law" means the laws of India, as further described in Section 35.
Eligibility to Use the Website
By using this Website, you represent and warrant that:
- You are at least 18 years of age, or you are at least 13 years of age and are accessing the Website under the direct supervision of a parent or legal guardian who has agreed to these Terms.
- You have the legal capacity to enter into a binding agreement under the laws of your jurisdiction.
- You are not prohibited from using the Website under the laws of India or any other applicable jurisdiction.
- You will use the Website only for lawful purposes and in accordance with these Terms.
- All information you provide to us is accurate, complete, and not misleading.
We reserve the right to refuse access to the Website to any person at any time, for any reason, at our sole discretion, including where we believe a User has violated these Terms or any applicable law.
User Responsibilities
As a User of the Website, you agree to take full responsibility for your conduct and agree to:
- Use the Website only for its intended and lawful purposes.
- Provide accurate and truthful information in any form submissions, communications, or interactions with us.
- Maintain the confidentiality of any login credentials or account information, if applicable.
- Notify us immediately at inquiry@paxoona.com if you suspect any unauthorised use of your account or any security breach.
- Respect the intellectual property rights of Paxoona and all third parties whose content appears on the Website.
- Not engage in any conduct that could damage the reputation, operations, or legal standing of Paxoona.
- Comply with all applicable local, national, and international laws and regulations when using the Website.
- Accept sole responsibility for any content you submit, post, or transmit through the Website.
Permitted Use
Subject to your compliance with these Terms, Paxoona grants you a limited, non-exclusive, non-transferable, revocable licence to:
- Access and browse the Website for personal, informational, and non-commercial purposes.
- View, read, and engage with the content published on the Website.
- Submit enquiries through our contact form for legitimate business or personal queries.
- Subscribe to and receive our newsletter communications, provided you have opted in.
- Post comments in designated comment sections, subject to our moderation policies.
- Share links to pages on this Website through social media or personal communications, provided you do not misrepresent the source or context of the content.
This licence does not include the right to reproduce, copy, modify, distribute, sell, resell, or exploit any portion of the Website or its Content for commercial purposes without prior written consent from Paxoona.
Prohibited Activities
You agree not to engage in any of the following prohibited activities when using the Website:
Technical Abuse
- Using automated bots, crawlers, scrapers, spiders, or data-mining tools to extract content from the Website without prior written permission.
- Attempting to reverse-engineer, decompile, disassemble, or otherwise exploit the Website's source code, structure, or functionality.
- Introducing viruses, malware, ransomware, Trojans, or any other malicious code or software.
- Attempting to gain unauthorised access to any server, database, or system associated with the Website.
- Conducting denial-of-service (DoS) or distributed denial-of-service (DDoS) attacks against the Website.
- Circumventing or bypassing any security, authentication, or access control measures on the Website.
Content Abuse
- Reproducing, copying, distributing, or publicly displaying any content from the Website without authorisation.
- Framing, mirroring, or deep-linking to any portion of the Website without prior written consent.
- Creating derivative works based on our content without explicit written permission.
- Posting defamatory, harassing, abusive, discriminatory, or illegal content in any interactive section of the Website.
- Impersonating Paxoona, its employees, or any other individual or entity.
Commercial Misuse
- Using the Website or its content for any commercial purpose without prior written authorisation from Paxoona.
- Reselling, sublicensing, or otherwise commercialising any aspect of the Website or its Services.
- Using the Website to advertise, promote, or solicit business for third parties without consent.
Intellectual Property Rights
All content on the Website — including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, design work, portfolio pieces, case studies, and software — is the exclusive property of Paxoona or its licensors and is protected by applicable intellectual property laws, including but not limited to the Copyright Act, 1957 (India) and the Trade Marks Act, 1999 (India).
Nothing in these Terms shall be construed as transferring any intellectual property rights to you. All rights not expressly granted herein are reserved by Paxoona.
Unauthorised use of any intellectual property from the Website may give rise to a claim for damages and/or constitute a criminal offence under applicable law.
Copyright & Trademark Protection
The name "Paxoona", the Website's logo, brand identity, and all associated marks, names, and slogans are trademarks or service marks of Paxoona. You may not use any of these marks without the prior written consent of Paxoona.
All original content created by Paxoona — including design work, written content, portfolio items, and creative assets — is protected under copyright law. You may not reproduce, distribute, display, perform, or create derivative works from such content without explicit written authorisation.
If you believe that your copyrighted work has been used on our Website in a manner that constitutes copyright infringement, please refer to Section 32 (DMCA & Copyright Infringement Policy) for instructions on how to submit a takedown request.
User-Generated Content
Certain areas of the Website, such as comments sections, may allow Users to submit, post, or transmit content ("User-Generated Content" or "UGC"). By submitting UGC, you:
- Represent and warrant that you own or have the necessary rights, licences, and permissions to post the content.
- Grant Paxoona a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, distribute, and display such content in connection with operating the Website.
- Acknowledge that Paxoona has the right, but not the obligation, to monitor, edit, or remove any UGC at our sole discretion.
- Agree that your UGC does not violate any third party's rights, including intellectual property, privacy, or publicity rights.
- Accept full legal responsibility for any UGC you submit.
Paxoona does not endorse, support, or guarantee the accuracy of any UGC. We are not liable for any harm or damage caused by UGC posted on the Website.
Content Ownership
All content created, published, or made available by Paxoona on the Website remains the sole and exclusive property of Paxoona. This includes, without limitation:
- Portfolio work, design mockups, and creative case studies
- Blog posts, articles, and written materials
- Website code, templates, and structural elements
- Branding elements, visual identities, and graphic assets
- Any AI-generated content produced using Paxoona's prompts, creative direction, or proprietary processes
Client work displayed in our portfolio is shown with the consent of respective clients or falls within our rights as the original creators of the work. Any third-party logos or assets used in portfolio displays are the property of their respective owners and are shown for illustrative purposes only.
Account Registration
Certain features or services on the Website may require you to register for an account. If account registration is required or available, you agree to:
- Provide accurate, current, and complete information during the registration process.
- Maintain and promptly update your account information to keep it accurate, current, and complete.
- Maintain the security of your account credentials and not share your password with any third party.
- Accept responsibility for all activities that occur under your account, whether or not authorised by you.
- Notify Paxoona immediately of any unauthorised use of your account or any other security breach.
Paxoona reserves the right to refuse registration, cancel accounts, or remove content at its sole discretion. You may not create an account using false information, an impersonated identity, or on behalf of someone else without their explicit consent.
Account Suspension & Termination
Paxoona reserves the right, at its sole discretion and without prior notice, to suspend, restrict, or permanently terminate your access to the Website or any account you hold with us if we believe that you have:
- Violated any provision of these Terms and Conditions.
- Engaged in any fraudulent, abusive, or unlawful activity.
- Provided false or misleading information to us.
- Engaged in conduct that is harmful to other users, third parties, or the reputation of Paxoona.
- Failed to pay any outstanding fees or charges where applicable.
Upon termination of your account or access, your right to use the Website will immediately cease. Paxoona shall not be liable to you or any third party for any termination of access. Any provisions of these Terms that by their nature should survive termination will remain in effect, including intellectual property, indemnification, and limitation of liability clauses.
Website Availability
Paxoona endeavours to keep the Website operational and accessible at all times; however, we do not guarantee uninterrupted, error-free access. The Website may be temporarily unavailable due to:
- Scheduled maintenance, updates, or upgrades
- Emergency maintenance required to address security vulnerabilities or technical issues
- Third-party service outages (hosting providers, CDN services, etc.)
- Circumstances beyond our reasonable control (see Section 34, Force Majeure)
We will make reasonable efforts to notify users of planned downtime via the Website or email where practicable. Paxoona shall not be liable for any loss or damage arising from unavailability of the Website.
Modification of Services
Paxoona reserves the right, at any time and without prior notice, to:
- Modify, update, or discontinue any part of the Website or its Services, temporarily or permanently.
- Add, change, or remove features, tools, or functionalities from the Website.
- Change the scope, pricing, or availability of any Services offered.
- Restrict access to certain sections or features of the Website.
Paxoona shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Website or Services. Your continued use of the Website following any modification constitutes your acceptance of such changes.
Pricing & Payments
Where Paxoona offers paid services, products, or subscriptions, the following terms apply:
- All prices displayed on the Website are in Indian Rupees (INR) unless otherwise stated, and are inclusive of applicable taxes where indicated.
- Paxoona reserves the right to change pricing at any time. Price changes will not affect orders or agreements already confirmed in writing.
- Payment must be made using accepted payment methods as specified during the checkout or engagement process.
- All payments are processed securely. Paxoona does not store payment card details on its servers.
- In the event of a payment dispute, you agree to contact us at inquiry@paxoona.com before initiating a chargeback or dispute with your bank or payment provider.
Refund & Cancellation Policy
Due to the nature of creative and digital services, refunds and cancellations are subject to the following policy:
- Project-Based Services: Once work has commenced on a confirmed project, deposits or advance payments are generally non-refundable. Cancellation terms will be outlined in the individual project agreement.
- Digital Products: All sales of digital products, templates, or downloadable assets are final and non-refundable once the file has been delivered or downloaded, unless the product is materially defective.
- Subscription Services: Where subscription services are offered, cancellation will take effect at the end of the current billing cycle unless otherwise stated.
- Exceptional Circumstances: We may consider refunds on a case-by-case basis where a service was not delivered as agreed. Any such request must be submitted in writing within 7 days of the relevant event.
To request a refund or cancellation, please contact us at inquiry@paxoona.com with full details of your request.
Third-Party Links & Services
The Website may contain hyperlinks to third-party websites, platforms, tools, or services that are not owned, controlled, or operated by Paxoona. These links are provided solely for your convenience and informational purposes.
Paxoona has no control over the content, privacy practices, or policies of any third-party website and accepts no responsibility for them. The inclusion of any link does not imply endorsement, affiliation, or recommendation by Paxoona.
When you click on a third-party link, you will leave the Paxoona Website and be subject to the terms and privacy policy of that third-party site. We strongly encourage you to review the terms and privacy policies of any third-party website you visit.
We are not liable for any harm, loss, or damage arising from your access to or use of any third-party website or service accessible through our Website.
Affiliate Disclosure
Paxoona may participate in affiliate marketing programs. This means we may earn a commission or referral fee if you click on certain links on our Website and subsequently make a purchase or sign up for a service from a third-party provider.
Affiliate relationships do not influence the editorial independence or integrity of the content we produce. Our recommendations are based on our honest assessment of the tools, products, or services we discuss.
Where affiliate links are present, we will endeavour to clearly disclose this relationship in accordance with applicable advertising standards and guidelines, including those set out by the Advertising Standards Council of India (ASCI) and the US Federal Trade Commission (FTC) where relevant.
You are under no obligation to purchase any product or service through our affiliate links. Paxoona is not responsible for the quality, accuracy, or fulfilment of any third-party product or service accessed through affiliate links.
Advertising Disclosure
The Website may display advertisements from third-party advertising networks. Where advertising is present, we will ensure appropriate disclosure in accordance with applicable standards.
Advertisements displayed on the Website are not endorsements of the advertised products or services by Paxoona. Paxoona does not take responsibility for the content of advertisements or the products and services they promote.
Third-party advertisers may use cookies and tracking technologies to serve relevant ads based on your browsing behaviour. For information on how to manage these, please refer to our Privacy Policy and Section 25 of these Terms (Cookies Usage).
Disclaimer of Warranties
The Website and all of its content, services, and materials are provided on an "as is" and "as available" basis, without any representations or warranties of any kind, either express or implied.
To the fullest extent permitted by applicable law, Paxoona expressly disclaims all warranties, including but not limited to:
- Implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
- Warranties that the Website will be uninterrupted, error-free, virus-free, or secure.
- Warranties regarding the accuracy, reliability, completeness, or timeliness of any content on the Website.
- Warranties that defects will be corrected or that the Website or the server that makes it available are free from viruses or other harmful components.
Limitation of Liability
To the maximum extent permitted by applicable law, Paxoona, its owners, directors, employees, contractors, agents, and affiliates shall not be liable for any:
- Direct, indirect, incidental, special, consequential, or punitive damages.
- Loss of profits, revenue, data, business opportunities, goodwill, or anticipated savings.
- Damages arising from your use of, or inability to use, the Website or its Services.
- Damages resulting from unauthorised access to or alteration of your data or transmissions.
- Damages caused by third-party content, services, or links accessed through the Website.
- Any errors, omissions, or inaccuracies in content published on the Website.
In no event shall Paxoona's total liability to you for all claims arising from or relating to the use of the Website exceed the amount paid by you, if any, to Paxoona in the twelve (12) months preceding the claim.
Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for certain types of damages. In such cases, Paxoona's liability shall be limited to the fullest extent permitted by law.
Indemnification
You agree to indemnify, defend, and hold harmless Paxoona, its owners, officers, directors, employees, contractors, agents, licensors, and suppliers from and against any and all claims, liabilities, damages, losses, costs, expenses, and fees (including reasonable legal fees) arising out of or in connection with:
- Your use of or access to the Website or Services.
- Your violation of any provision of these Terms and Conditions.
- Your violation of any applicable law, regulation, or third-party right, including intellectual property, privacy, or publicity rights.
- Any User-Generated Content you submit, post, or transmit through the Website.
- Any misrepresentation made by you to Paxoona or any third party.
Paxoona reserves the right, at your expense, to assume exclusive defence and control of any matter for which you are required to indemnify us. You agree to cooperate with our defence of such claims and not to settle any such matter without our prior written consent.
Data Protection & Privacy
Your use of the Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Website, you consent to the collection, use, and processing of your personal data as described in our Privacy Policy.
Paxoona processes personal data in accordance with the Digital Personal Data Protection Act, 2023 (India), the Information Technology Act, 2000, and, where applicable, the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
We are committed to protecting the privacy and security of your personal data and will not sell, rent, or share your data with third parties for their independent marketing purposes without your explicit consent, except as described in our Privacy Policy.
Cookies Usage
The Website uses cookies and similar tracking technologies to enhance user experience, analyse website performance, and provide relevant content. By continuing to use the Website, you consent to our use of cookies in accordance with our Privacy Policy.
We use the following types of cookies:
- Strictly Necessary Cookies: Required for the basic functioning of the Website.
- Analytics Cookies: Used via Google Analytics to understand user behaviour and improve the Website.
- Preference Cookies: Remember your settings and preferences for return visits.
- Third-Party Cookies: Set by embedded content, advertising platforms, or integrated services.
You may control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Website. For more details, please review our full Cookies Policy within our Privacy Policy.
Security Disclaimer
We implement commercially reasonable technical and organisational security measures to protect the integrity of the Website and the data transmitted through it. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
Paxoona cannot and does not guarantee the absolute security of any information transmitted to or stored on our servers. You acknowledge that you transmit data to the Website at your own risk.
In the event of a security breach that is likely to result in a risk to your rights or freedoms, we will notify you in accordance with applicable law. You are responsible for maintaining the security of your own device and internet connection when accessing the Website.
No Professional Advice Disclaimer
All content published on the Website — including blog posts, case studies, portfolio descriptions, service descriptions, and any other written material — is provided for general informational and illustrative purposes only.
Nothing on this Website constitutes or should be construed as:
- Legal advice or a legal opinion
- Financial, investment, or accounting advice
- Medical, psychological, or health advice
- Technical or engineering advice on safety-critical matters
- Any other form of regulated professional advice
You should always seek the advice of a qualified professional before making any decision based on information found on this Website. Paxoona is not responsible for any action taken or not taken in reliance on content published here.
AI-Generated Content Disclaimer
Paxoona may use artificial intelligence tools in the creation, editing, or enhancement of content published on the Website, or as part of the Services offered. Where AI tools are used, the following conditions apply:
- AI-generated content may contain inaccuracies, hallucinations, or outdated information. Such content should not be relied upon as authoritative or factual without independent verification.
- Paxoona does not guarantee the accuracy, completeness, or reliability of any AI-generated content.
- Users interacting with any AI-powered features on the Website do so at their own risk. Inputs submitted to AI tools may be processed by third-party AI providers.
- AI-generated outputs do not represent the professional opinion of Paxoona or any qualified expert.
- Paxoona accepts no liability for decisions made on the basis of AI-generated content accessible through the Website.
Accuracy of Information
Paxoona makes reasonable efforts to ensure that the information published on the Website is accurate, current, and complete. However, we make no warranties or representations regarding the accuracy, reliability, or completeness of any content on the Website.
Content on the Website may, from time to time, contain typographical errors, inaccuracies, or omissions. We reserve the right to correct such errors, update content, or remove information at any time without prior notice and without liability.
Information regarding third-party services, pricing, availability, or specifications is provided as a convenience and may not reflect the most current information. Users are advised to verify all such information directly with the relevant third-party provider.
User Conduct Policy
All Users are expected to engage with the Website and its community features — including comment sections and contact forms — in a respectful, lawful, and constructive manner.
You agree not to submit or transmit any content that is:
- Defamatory, abusive, harassing, threatening, or invasive of another's privacy.
- Hateful or discriminatory based on race, ethnicity, gender, sexual orientation, religion, disability, or any other protected characteristic.
- Obscene, pornographic, or otherwise offensive.
- Fraudulent, deceptive, or misleading.
- In violation of any third party's intellectual property or privacy rights.
- Spam, unsolicited advertising, or chain messages.
Paxoona reserves the right to remove any content that violates this policy and to suspend or terminate the access of any User who engages in prohibited conduct, without prior notice and without liability.
Spam & Abuse Policy
Paxoona maintains a strict zero-tolerance policy toward spam, automated abuse, and fraudulent activity on or through the Website. The following activities are expressly prohibited:
- Sending unsolicited bulk email (spam) to or through our contact forms or email systems.
- Using automated scripts, bots, or tools to generate traffic, comments, form submissions, or any other automated interactions with the Website.
- Attempting to manipulate search engine rankings, social proof, or analytics data through artificial means.
- Using the Website's forms or communication channels to harvest email addresses or other personal data.
- Submitting fraudulent enquiries or impersonating another person or entity.
We use spam detection tools including reCAPTCHA and similar services to protect the Website from automated abuse. Users who engage in spam or abuse activities may be permanently banned and their details may be reported to relevant authorities.
DMCA & Copyright Infringement Policy
Paxoona respects the intellectual property rights of others and expects all users to do the same. If you believe that any content on the Website infringes upon your copyright, please notify us with the following information:
- A physical or electronic signature of the copyright owner or a person authorised to act on their behalf.
- Identification of the copyrighted work you claim has been infringed.
- Identification of the material on our Website that you claim is infringing, with sufficient detail to allow us to locate it.
- Your contact information, including full name, email address, postal address, and telephone number.
- A statement that you have a good faith belief that the use of the material in the manner complained of is not authorised by the copyright owner, its agent, or the law.
- A statement that the information in your notification is accurate, and, under penalty of perjury, that you are the copyright owner or authorised to act on behalf of the copyright owner.
Please send your copyright infringement notice to: inquiry@paxoona.com
Upon receiving a valid takedown notice, we will respond promptly and take appropriate action, which may include removing or disabling access to the allegedly infringing content.
Reporting Violations
If you become aware of any content on the Website that violates these Terms, applicable law, or the rights of any third party, we encourage you to report it to us promptly.
To report a violation, please contact us at inquiry@paxoona.com with the subject line "Violation Report" and include:
- A description of the content or conduct you believe violates these Terms.
- The specific URL or location of the alleged violation on the Website.
- Your name and contact information (treated confidentially).
- Any supporting evidence or documentation.
We will review all reported violations and take appropriate action at our sole discretion. We are not obligated to disclose the outcome of our investigation to the reporting party.
Force Majeure
Paxoona shall not be held liable for any delay in or failure to perform its obligations under these Terms if such delay or failure arises from any cause beyond our reasonable control, including but not limited to:
- Acts of God, natural disasters, floods, fires, earthquakes, or epidemics.
- Acts of war, terrorism, civil unrest, or government actions.
- Widespread internet or telecommunications failures or disruptions.
- Third-party service provider outages (including hosting, CDN, or cloud services).
- Labour disputes, strikes, or shortages.
- Regulatory changes or actions by governmental authorities.
In the event of a force majeure situation, we will make reasonable efforts to notify affected users and resume normal operations as quickly as possible. Our obligations under these Terms will be suspended for the duration of the force majeure event.
Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.
Specifically, these Terms are subject to, among others:
- The Information Technology Act, 2000 (and its amendments)
- The Indian Contract Act, 1872
- The Copyright Act, 1957
- The Trade Marks Act, 1999
- The Consumer Protection Act, 2019
- The Digital Personal Data Protection Act, 2023
Any legal proceedings arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Kolkata, West Bengal, India. If you access the Website from outside India, you are responsible for compliance with your local laws.
Dispute Resolution
In the event of any dispute, claim, or controversy arising out of or relating to these Terms or the use of the Website, the parties agree to first attempt to resolve the dispute through good-faith negotiation.
Either party wishing to initiate the dispute resolution process must provide written notice to the other party, clearly describing the nature of the dispute and the desired resolution. The parties will then have 30 calendar days from the date of such notice to attempt to resolve the dispute amicably through direct negotiation.
If the dispute is not resolved through negotiation within 30 days, either party may proceed to arbitration as described in Section 37, or to the competent courts of Kolkata, West Bengal, India, as applicable.
Arbitration Clause
If a dispute is not resolved through negotiation as described in Section 36, the parties agree that the dispute shall be submitted to binding arbitration in accordance with the Arbitration and Conciliation Act, 1996 (India), as amended.
The arbitration shall be conducted by a single arbitrator mutually agreed upon by the parties or, failing agreement, appointed in accordance with the applicable rules. The seat of arbitration shall be Kolkata, West Bengal, India, and the language of the proceedings shall be English.
The arbitrator's award shall be final and binding on both parties, and judgment upon the award may be entered in any court of competent jurisdiction. Each party shall bear its own costs unless the arbitrator determines otherwise.
Nothing in this clause shall prevent either party from seeking urgent injunctive or other equitable relief from a court of competent jurisdiction where necessary to protect its intellectual property rights or confidential information.
Severability
If any provision of these Terms and Conditions is found to be unlawful, void, or unenforceable by a court of competent jurisdiction, that provision shall be deemed severable from the remaining provisions of these Terms and shall not affect their validity and enforceability.
The invalid or unenforceable provision will be modified to the minimum extent necessary to make it valid and enforceable, consistent with the original intent of the parties. The remaining Terms shall continue in full force and effect.
Waiver
No failure or delay by Paxoona in exercising any right, power, or remedy under these Terms shall operate as a waiver of that right, power, or remedy. No single or partial exercise of any right, power, or remedy shall preclude any other or further exercise of that or any other right, power, or remedy.
A waiver of any term or provision of these Terms shall only be effective if given in writing and signed by an authorised representative of Paxoona. Such a waiver shall not be construed as a waiver of any other or subsequent breach or obligation.
Entire Agreement
These Terms and Conditions, together with our Privacy Policy and any other legal notices or policies published by Paxoona on the Website, constitute the entire agreement between you and Paxoona with respect to your use of the Website and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, whether written or oral, regarding the subject matter hereof.
For project-based client engagements, a separate written agreement or proposal may also apply, and in case of conflict, the terms of the written client agreement shall take precedence over these Terms with respect to that specific engagement.
Changes to These Terms
Paxoona reserves the right to modify, update, or replace these Terms and Conditions at any time. When we make changes, we will:
- Update the Effective Date at the top of this page.
- Notify active newsletter subscribers of material changes via email.
- Display a prominent notice on the Website where significant changes are made.
Your continued use of the Website following the posting of any revised Terms constitutes your acceptance of those changes. If you do not agree with the revised Terms, you must stop using the Website and, if applicable, request deletion of your personal data in accordance with our Privacy Policy.
We recommend that you review these Terms periodically to stay informed of any updates.
External Links Disclaimer
This Website may contain links to external websites for your convenience and reference. These external sites are independent of Paxoona, and we have no control over their content, privacy practices, or availability.
The inclusion of any external link does not imply endorsement, sponsorship, or affiliation by Paxoona. We are not responsible for the content, accuracy, or reliability of any external website, nor for any harm or loss arising from your access to or use of such websites.
You access all external links at your own risk. We encourage you to review the terms and privacy policies of any external website before submitting your personal information.
Contact Information
If you have any questions, concerns, or requests regarding these Terms and Conditions, please do not hesitate to contact us:
Business Name: Paxoona
Website: https://paxoona.com
Email: inquiry@paxoona.com
Address: Kolkata, West Bengal, India
Effective Date: May 28, 2025
We aim to respond to all legal or compliance queries within 10 business days. For urgent legal matters, please clearly mark your email subject as "Legal — Urgent" to ensure prompt attention.